Frequently asked questions
Have questions? We're here to help. Find quick answers below, or reach out to our 24/7 team.
Most gift card trades are completed and paid out within 10–15 minutes during business hours, once your card details are verified.
Yes. Your Jeroid wallet is protected with encrypted, secure storage and 2FA, and we follow industry best practices to keep your funds safe.
We support cards from over 20 countries including iTunes, Amazon, Steam, RazerGold, Google Play, Sephora, Visa, Vanilla and many more.
Use our live rate calculator before you trade. Rates update in real time so you always know exactly what you'll get.
You can fund and withdraw via bank transfer, and trade crypto, gift cards, airtime and bills directly within the app, with instant payouts to your local bank account.
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