This Cookie Policy explains how Jeroid (“Jeroid”, “we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit our website, use our mobile application, or otherwise access Jeroid Services, including our crypto asset trading, digital payment, and gift card redemption services.
Introduction
This Policy should be read alongside our Privacy Policy and Terms of Use, which explain more broadly how we collect, use, and protect your personal data. By continuing to use our Platform after being presented with our cookie banner and adjusting your preferences, you consent to our use of cookies as described in this Policy, to the extent required by applicable law.
What are cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website or use an application. They allow the website to recognize your device and remember information about your visit, such as your preferences, login status, and actions taken on the Platform.
In addition to cookies, we may use other similar technologies, including:
- Web beacons (pixel tags) – small graphic images used to track user behaviour and email engagement;
- Local storage and session storage – used by web browsers to store data locally on your device;
- SDKs (Software Development Kits) – used within our mobile application to enable analytics and security features;
- Device fingerprinting – used for fraud prevention and account security purposes.
References to “cookies” in this Policy include these similar technologies unless otherwise stated.
Types of cookies we use
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until deleted). We also use both first-party cookies (set by Jeroid) and third-party cookies (set by our service providers and partners).
The table below summarizes the categories of cookies used on the Jeroid Platform:
| Category | Examples | Purpose | Duration |
|---|---|---|---|
| Strictly Necessary | session_id, csrf_token, auth_token | Enable core functionality such as login, account security, and session management. Cannot be disabled. | Session to 24 hours |
| Performance & Analytics | _ga, _gid, mixpanel_id | Help us understand how Users interact with the Platform so we can improve performance and usability. | Up to 2 years |
| Functional | lang_pref, currency_pref | Remember your preferences, such as language, currency display, and dashboard layout. | Up to 12 months |
| Security & Fraud Prevention | device_fingerprint, risk_token | Detect and prevent fraud, unauthorized access, and suspicious trading or payment activity, in support of our AML/KYC obligations. | Up to 12 months |
| Marketing & Advertising | fb_pixel, ad_id | Deliver relevant advertising and measure the effectiveness of marketing campaigns. Only set with your consent. | Up to 12 months |
Category
Strictly Necessary
Examples
session_id, csrf_token, auth_token
Purpose
Enable core functionality such as login, account security, and session management. Cannot be disabled.
Duration
Session to 24 hours
Category
Performance & Analytics
Examples
_ga, _gid, mixpanel_id
Purpose
Help us understand how Users interact with the Platform so we can improve performance and usability.
Duration
Up to 2 years
Category
Functional
Examples
lang_pref, currency_pref
Purpose
Remember your preferences, such as language, currency display, and dashboard layout.
Duration
Up to 12 months
Category
Security & Fraud Prevention
Examples
device_fingerprint, risk_token
Purpose
Detect and prevent fraud, unauthorized access, and suspicious trading or payment activity, in support of our AML/KYC obligations.
Duration
Up to 12 months
Category
Marketing & Advertising
Examples
fb_pixel, ad_id
Purpose
Deliver relevant advertising and measure the effectiveness of marketing campaigns. Only set with your consent.
Duration
Up to 12 months
Why we use cookies
Given the nature of our Services, involving the trading of crypto assets, processing of digital payments, and redemption of gift cards, cookies and related technologies play an important role in:
- Keeping your account secure and detecting unauthorized access attempts;
- Supporting our fraud prevention, Anti-Money Laundering (AML), and Know Your Customer (KYC) obligations;
- Maintaining your session while you complete multi-step transactions (e.g., trade confirmations, payment processing, gift card verification);
- Understanding Platform usage patterns to improve speed, reliability, and user experience;
- Personalizing your experience, such as displaying your preferred currency or saved payment methods;
- Where you have consented, delivering and measuring the performance of marketing communications.
Your consent and cookie preferences
When you first visit the Jeroid website or open our mobile application, you will be presented with a cookie banner allowing you to accept or reject cookies. Strictly necessary cookies do not require consent, as they are essential for the Platform to function and for us to meet our legal and security obligations.
Managing your preferences
You may change your cookie preferences at any time by:
- Adjusting your account privacy settings within the Jeroid mobile application;
- Configuring your browser settings to block, delete, or alert you about cookies (see the section on managing cookies through your browser below).
Consequences of disabling cookies
Please note: disabling strictly necessary or security cookies may prevent you from logging in, completing transactions, or using core features such as crypto trading, payments, and gift card redemption. Jeroid shall not be liable for any loss of functionality resulting from your cookie preferences.
Managing cookies through your browser
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device and delete them individually;
- Block third-party cookies;
- Block cookies from particular sites;
- Block all cookies from being set;
- Delete all cookies when you close your browser.
For guidance on managing cookies in popular browsers, please visit your browser provider’s support page, or refer to independent resources such as allaboutcookies.org. Please note that if you block or delete cookies, some features of the Jeroid Platform may not function correctly.
We do not currently respond to “Do Not Track” browser signals, as there is no consistent industry standard for interpreting such signals. We will update this Policy if our practices change.
Third-party cookies and service providers
Certain cookies on our Platform are placed by third-party service providers who help us operate, secure, and improve our Services, including:
- Analytics providers (e.g., Google Analytics) – to understand Platform usage;
- Fraud prevention and identity verification providers – to support KYC/AML compliance and detect suspicious activity;
- Payment processors and banking partners – to facilitate digital payment transactions;
- Customer support and live chat providers – to enable in-Platform support;
- Advertising and marketing partners – to deliver and measure marketing campaigns, where you have provided consent.
These third parties may set their own cookies, over which Jeroid has no direct control. We encourage you to review the privacy and cookie policies of these third parties for further information. Jeroid is not responsible for the privacy practices of independent third-party websites linked from our Platform.
International data transfers
Some of our third-party service providers may process cookie-derived data outside Nigeria. Where this occurs, we ensure that appropriate safeguards are in place, in compliance with the Nigeria Data Protection Act 2023 and the Nigeria Data Protection Regulation (NDPR) 2019, including the use of standard contractual clauses, adequacy assessments, or other legally recognized transfer mechanisms.
Children’s data
Jeroid Services are not directed at, and are not intended for use by, individuals under the age of 18. We do not knowingly collect cookie data from children. If we become aware that we have inadvertently collected data from a person under 18 through cookies, we will take steps to delete such data promptly.
Your data protection rights
Where cookies involve the processing of your personal data, you have certain rights under applicable data protection law, including the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate data;
- Request deletion of your data, subject to our legal retention obligations;
- Withdraw your consent to non-essential cookies at any time;
- Object to or restrict certain processing activities;
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC) or other applicable supervisory authority.
To exercise these rights, please contact us using the details in the Contact us section below.
Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies and technologies we use, legal or regulatory requirements, or our business operations. Where changes are material, we will notify you via our cookie banner, email, or a prominent notice on the Platform. The “Last Updated” date at the top of this Policy indicates when it was last revised. We encourage you to review this Policy periodically.
Contact us
If you have any questions about this Cookie Policy or wish to exercise your data protection rights, please contact us:
- Email: info@jeroid.ng
- Data Protection Officer: dpo@jeroid.co
- Website: https://www.jeroid.co/